NEWS UPDATE


• • • • STOP PRESS • • • •Lexion saves B Hepworth money• • • • STOP PRESS • • • •


Lexion Consulting - Services


"The customer focus and best practice work we did with Lexion has had a tremendous impact on our business.  In addition to the P&L improvement, we have gained market share and tripled our sales .... we are now focusing on further acquisitions and we will be calling Lexion in again to help us." 

Chief Executive of a manufacturer and distributor of heating and ventilation products

Services

ServiceService businesses have become the ‘new manufacturing’. Principles proven in manufacturing are being applied in the service sector because the challenge is much the same. Customers demand that you solve their problems with the minimum fuss and error while adding the maximum value. New opportunities to grow revenue and margin are created from slicker and smarter processes, enabled by technology such as telephony, customer relations management and e-commerce. But it is people who delight the customer and make it happen. Lexion works bottom up and middle out with your people, always focused on the end goal, but committed to coaching and developing behaviours that enhance service and performance management skills.